About Us

Families First has a passionate team that builds relationships one at a time. These relationships are based on mutual respect with a keen focus on making each person we work with a raving fan. We all work together to find the extra things that create an unforgettable personal experience.

With 4 convenient locations located across Windsor and Essex County Families First is the leading family funeral home for over 20 years.  Offering options that best meet the needs of you and your family our qualified Team is available to you at all times. 

Our customer service driven Team is truly the greatest advantage we have to offer you. Our Team of more than 60 members ensures that someone is always close by when you have a question, need to be cared for, or to greet your guests when they arrive. Our focus is on listening, not only to what is said, but also to the non-verbal communication that often lets us know when there is an opportunity to provide more care. This Team has a wealth of experience in understanding your needs and anticipating things you have yet to ask for. Our goal during the worst time in your life is to make you a “Raving Fan” of our service.

We invite you to contact us for assistance in answering a question, or caring for a loved one. Whether it’s by phone or email, or in person, we’re here for you, 24/7.